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How do I choose an HOA management company that is organized and communicates well?

Most communication problems between boards and their management company come down to one thing: no structure. There’s no predictable schedule, no consistent format, and no clear process for what gets answered when. Everything is reactive, and reactive communication always feels like silence. Here’s what it usually looks like. A board member sends the manager a […]

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Who does the condotel association management company represent — the board or the rental company?

This is one of the most important questions a condotel board can ask — and one of the most frequently left unasked until the conflict is already affecting how the property is governed. The answer is clear: the association management company is hired by and accountable to the board. The board represents all unit owners,

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What is the best time to switch HOA management companies?

The most honest answer to this question is: sooner than most boards think. Boards often delay a management change because the timing never feels perfect. There’s a budget cycle coming up. A capital project is underway. The annual meeting is next month. The instinct to wait for a clean break is understandable — but in

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Why does a condotel association need a resort-experienced management company?

If you’re on the board of a condotel association, you already know that what you need is not a community management company. You need a management company, like Tradd, that understands resort operations — one that knows the difference between managing a high-rise oceanfront property and managing a neighborhood HOA, and has the experience to

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How should an HOA board and management company work together?

The relationship between an HOA board and its management company is one of the most consequential partnerships in community governance — and one of the most commonly underestimated. When it works well, the board leads with confidence, decisions get made efficiently, and the community benefits. When it doesn’t, everything becomes harder: communication breaks down, small

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What should an HOA board know about reserve studies?

A reserve study is one of the most important financial planning tools an HOA or condominium board has — and one of the most frequently neglected. At its core, it is a professional assessment of your property’s major shared components, their current condition, their remaining useful life, and what it will cost to repair or

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What should be included in monthly HOA financial reports?

A good monthly financial report tells you the story of how your property is doing financially. It’s not just a collection of numbers — it’s numbers with context, explanation, and a clear picture of where things stand and where they’re heading. Here’s what every board should expect to receive every month: Operating account balance Where

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What are the legal and mortgage requirements for HOA and POA reserve funds?

Reserve fund requirements are one of the most consequential — and most frequently misunderstood — areas of HOA and condominium association governance. The rules come from multiple directions: federal mortgage guidelines, industry standards, and your association’s own governing documents. Getting this wrong doesn’t just create financial risk. It can affect whether buyers in your community

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What causes HOA manager turnover and how do I avoid it with a new management company?

Manager turnover in the HOA management industry is common, and it’s almost always the result of a structural problem — not individual performance. Most management companies take on far more communities than their managers can effectively serve. When a manager is stretched beyond what’s sustainable, response times slip, board relationships suffer, and eventually they burn

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How do you manage the relationship between a resort rental company and the Association Board?

In resort communities, the rental company usually owns a significant number of units and has a real stake in how the property performs. They’re investors, they’re operators, and they often have board representation. That’s actually fine. The issue isn’t that they’re at the table. The issue is when you don’t have clear processes for how

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