Answers To Questions


How do I make a payment and what are my options?

  • Access the Owner’s Portal
  • For a One Time Payment, click “Pay Now”
  • To Set up Autopay, click “Set Up Autopay”
  • Set up Bill Pay through your online banking
  • Mail a check to the lockbox address included on your coupon

How do I set up auto-draft payments?

  • Access the Owner’s Portal
  • From the dashboard click “Set Up Autopay”

How do I view my balance and ledger?

  • Access the Owner’s Portal
  • Click “Payments” on the left side of the dashboard
  • Click “View Full Account Ledger”

How do I request a coupon book?

My account was transferred to collections. What do I do now?

  • Once referred to an attorney, all questions must be directed to them
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